Welcome to the beginning of the entrepreneurship pathway. In this unit we will learn about our classroom, employ-ability skills, business roles, functions, and understanding a companies vision. We will look at how to resolve customer complaints, understanding the customer, and how to resolve the problem.
Essential Questions:
- What does it mean to be a good listener?
- What qualities define a good listener?
- Why is it an important quality to listen and follow directions at the workplace?
- Why can a group hear the same instructions, but interpret them completely different?
- What is customer service and why is it important?
- What is a customer complaint and why is it important to remedy complaints?
- What are the rules for using a cell phone at work?
- What does every employee need to know about using email at work?
- How do you solve problems at work?
- What are the advantages of a functional structure within a business?
- Why is it important to understand mission and vision statements at company?
- How does time and being productive relate to each other?
Assignments:
- Signed Syllabus
- Let’s Get to Know Each Other
- Customer Service Scenarios
- Transferable Skills Activity
- What is your learning style?
- Understanding Job Functions and Organizational Structure
- Business Projects
Missy Deputy 
Business Project Links:
Adobe Spark: https://spark.adobe.com/
Canva: https://www.canva.com/
BrandCrowd: https://www.brandcrowd.com/
You can also use Word or PowerPoint to complete the project.
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